What is your DUNS #?

14-8028574

What is your Federal ID # ?

58-1548573

Where can I get a W-9?

A W-9 is located on the Customer Service page of our website: Guarantee/Customer Service – Active Parenting

PRODUCT QUESTIONS:

Can I just buy the video: I already have the Leader’s Guide and Parent’s Guide?

No, the videos are not sold separately, only as a part of a Kit.  You may choose a KIT with the videos on DVD, or with a Flash Drive with the videos embedded in PowerPoint, or subscribe to our Virtual Classroom Package to stream the video.

I own a standard kit with DVDs. May I upgrade to the Flash Drive with the videos embedded in the PowerPoint slides?

Please call to speak with one of our Educational Consultants. After verifying the original kit ownership, we can quote a one-time Flash Drive purchase.

What is the difference between the PowerPoint download and the PowerPoint on Flash Drive?

The downloadable PowerPoint includes slides (only the slides) for the curriculum. The Flash Drive includes the video embedded in the PowerPoint slides.  The Flash Drive is not sold outside of a standard kit EXCEPT for a one-time replacement/add-on to an existing and verifiable standard kit purchase.

Does my kit include a completion certificate?

A standard kit includes only a SAMPLE certificate with instructions on how to purchase and download a customizable certificate. Completion certificates can only be purchased by kit owners. The Jump-Start Package for each program includes a customizable certificate download.

What completion certificate do I need for the Active Parenting of Teens Standard Kit?

The Active Parenting of Teens Standard Kit includes a sample completion certificate only, however, a kit owner can purchase, download, and customize a downloadable certificate – item # 4504E for parents. The downloadable certificate is included in the Active Parenting of Teens Jump-Start Package.

What completion certificate do I need for the Teens in Action Standard Kit?

The Teens in Action Standard Kit includes a sample completion certificate only but a kit owner can buy the completion certificate file for the TEENS only class downloadable certificate– item # 1744E. The downloadable certificate is included in the Teens in Action Jump-Start Package.

What completion certificates do I need for the Families in Action Standard Kit?

The Families in Action Standard Kit includes a sample completion certificate only, however, a kit owner can purchase, download, and customize the 3 certificates that are necessary for a Families in Action class– for the Teens only class downloadable certificate – item # 1744E; Parents and Teens class downloadable certificate – item # 1734E;  Parents only class downloadable certificate – item # 4504E. The Families in Action Jump-Start Package includes all 3 customizable certificate downloads.

Do I need to order Parent’s Guides?

Dr. Popkin explains the importance of Parent’s Guides: First, the Parent’s Guide provides important information during the program, and then becomes an invaluable resource for parents to refer to after the course is over.  As such, it improves the parent’s ability to learn, retain, and use the information from the videos, activities, and other components of the course sessions. Second, the evidence of effectiveness for each program is based on research published in peer reviewed journals. These national research studies included evaluations of Active Parenting courses taught by leaders using the curriculum as intended with each parent having a Parent’s Guide. Therefore, to maintain the fidelity of the program, every parent should have their own Parent’s Guide.

The videos in my PowerPoint (on Flash Drive) won’t play, how can I fix it?

Click here for instructions.

ONLINE PARENTING CLASS QUESTIONS:

When does my online class start?

This is a self-study course, so feel free to start as soon as you are enrolled or within the next few weeks—but please keep in mind that you will have access to the class for a period of 60 days, beginning from the day you enroll in the course.

How long will I have access to my class?

60 days, beginning from the day you enroll in the course.

Can I take an online class on my mobile device?

No, the online class is not currently available on mobile devices.

How long will this class take to complete?

You can estimate about 1½-2 hours per session to complete all of the activities for each session, but you can start and stop each session as you go, at your pace. There is no set time for reviewing the materials or completing the activities. Everything is available 24/7, so find a time that is convenient for you to watch the entertaining videos and complete the activities and worksheets. The sessions will build upon one another, so we encourage you to complete all of the sessions to receive the full benefit of the class.

Will I still have access to a session I’ve already completed?

You will continue to have access to all previous sessions as you progress through the course.

What support will I have during this class?

You will be a part of a virtual discussion group where you and other group members can share your thoughts. You can also receive technical support by emailing online@activeparenting.com.

How do I begin?

Once you register for an Online Parenting Class you will receive an email with instructions for how to log on to you class.