Active Parenting Publishers offers a 100% unconditional guarantee. If at the end of the 30-day preview period you’re not completely satisfied, just return the materials for a credit or complete refund. You pay only the return shipping charges. (Please see below for training and online product guarantees.)
Materials must be in good condition upon return. Please return previews by a trackable method—UPS or USPS signed receipt. Questions? Please contact Customer Service at 800-825-0060 or email@example.com.
We are convinced you’ll leave your training workshop feeling informed and energized. If you are not satisfied for any reason, let us know and we’ll refund your fee. See below for terms of this guarantee:
Can’t make the training? Here are the policies if you need to cancel after registering:
Need more time for your OLTW? You will have 60 days to complete your Online Leader Training class. If you need more time, a reactivation fee of $49 will grant you another 60 days.
Need an OLTW refresher? Once you have completed an Online Leader Training class, you may take the same Online Training class again at any time for $49.
Questions about training? Contact Training Coordinator Micole Mason at 1-800-825-0060 x120 or firstname.lastname@example.org.
Active Parenting offers a 100% unconditional guarantee. If you find that your online parenting class does not meet your expectations, let us know before printing or requesting your Certificate of Completion and within 75 days of your registration and we’ll refund your registration fee. (No refunds after certificate is printed or requested.)
Questions about online parenting classes? Contact Cathy at 1-800-825-0060 x115 or email@example.com.
Please allow 10 business days for normal delivery. Overnight and two-day air are available at an additional charge—please specify in the comments field as you check out, and call 800-825-0060 x2 to confirm. Rush shipments must be completed before 3:00pm Eastern Time.
Fees – continental United States
A 10% shipping & handling fee will apply to products except training and electronic downloads; $10.95 minimum. Shipping via UPS overnight or 2-Day Air is available within the continental United States at an extra charge, which is the actual cost of shipping plus a 7.5% handling fee. Same-day processing of your order will incur a $15 additional fee; please mention “rush” in the comments field when checking out, and call 800-825-0060 x2 to confirm.
Fees – Alaska, Hawaii, APO/FPO, and US territories
For U.S. shipping destinations outside the continental United States, a 15% shipping & handling fee will apply to all products except training and electronic downloads; $15 minimum. Same-day processing of your order will incur a $15 additional fee; please mention “rush” in the comments field when checking out, and call 800-825-0060 x2 to confirm.
Fees – International
For shipping destinations outside the United States, a 25% shipping & handling fee will apply to all products except training and electronic downloads; $40 minimum. Please allow 3 weeks for delivery. Rush shipping is available: please contact us at firstname.lastname@example.org or call 770-429-0565 x2 to get a quotation. Note: orders to Canada should be placed via Active Parenting Canada (www.activeparentingcanada.ca).
Click for a link of Active Parenting Publishers‘ proprietary line of resources. The copyright ownership of these programs is held by Active Parenting Publishers as the sole direct source of these titles.
All prices are in US dollars. Prices are subject to change without notice. Individuals must pre-pay. Organizations must establish credit before they can be billed. Click below to download the credit application and authorization (all in one file; both documents are required), or call customer service at 1-800-825-0060 x2 to have them faxed to you.
Payment by wire transfer will be charged a $35 processing fee.
You may download and print a copy of our W-9 form below.
If you need further assistance, please give us a call at 1-800-825-0060 x2.
To change your info or remove your name from our mailing list, please send us the full information as shown on the mailing label including name, address, and promo code. You may fax the label to us at 770-429-0334 or send the information to email@example.com. Thank you for taking the time to keep our mailing list up to date!
To stop receiving promotional emails from Active Parenting, please click on the Unsubscribe button at the bottom of the email, or click reply and put “Unsubscribe” in the subject line. Or you could send an email with this information to firstname.lastname@example.org—but be sure to provide the email address that you wish to be removed.